Customers wait
While the team is busy, a request goes unanswered.
Alpha · taking first requests
We build and set up AI agents around how your company works. They handle inquiries, help with orders and documents, and pass tricky cases to your staff. You set the rules and how much they do on their own.
We start with one process and expand once it works.
AI agent
The problem
Customers wait for answers. Staff answer the same questions over and over. Requests and tasks get lost between chats, spreadsheets and different apps. Your team ends up busy with repetitive work instead of customers and important tasks.
While the team is busy, a request goes unanswered.
Staff spend time on the same replies and actions again and again.
Chats, spreadsheets and apps don’t add up to one picture.
Reminders and next steps get forgotten.
We start with one of these tasks and work it through to the end.
Demo
Switch between three modes and watch the agent’s role change, from suggesting replies to your staff to handling routine requests on its own. It hands complex and important cases to a person.
Simulation
Incoming
Hi! Need a bouquet for my mum’s birthday on Friday, around ₪250. Do you deliver in the city?
Agent analysis
Missing: Colors, exact address
Agent action
What a lovely way to celebrate your mum’s birthday! Yes, we deliver in the city. Here are three bouquets within your budget. Which colors does she like? Friday delivery is available.
Control panel
Draft ready, staff send it
The agent drafted a reply with three bouquets from your catalog. Check it and send.
This is a demo scenario. What the agent does in a real project depends on the connected services, settings and permissions.
How it works
We start with one process. We look at how it runs today and decide which tasks an AI agent can take over.
01
You tell us about your company and the task you want to make easier.
Proven solutions turn into ready modules over time. We agree in advance which parts of your project can be reused.
Two approaches
Building in-house is more than writing code. You need to find specialists, set up infrastructure, connect the right services and keep the system running after launch. AVUNARO takes on an agreed scope of this work, from analysing the process to rollout and technical support.
Your company runs the whole technical process.
Find specialists, check their skills, manage the work and pay the team every month.
Choose and set up servers, AI models, APIs, databases, connections and access yourself.
Keep track of updates, bugs, backups, access rights, security and service costs.
When a key specialist leaves, the next person has to learn the code, settings and business logic. Without documentation, the handover can drag on.
One partner for an agreed scope of work.
We study how the task works and decide what is actually worth automating.
We build the AI agent and set up the components, infrastructure and integrations the project needs.
We test the scenarios, set the working rules and decide how unusual cases go to your staff.
Technical support and updates follow the agreed terms. We record key settings and access procedures so the system is easier to maintain later.
An extra advantage of AVUNARO. Not every task needs to be built from scratch. Where it fits, we use proven modules and adapt them to your processes. Custom components and reuse terms are agreed in advance.
You don’t need to hire and manage an IT team for one automation. AVUNARO takes on the agreed technical work, and you keep control of business rules and decisions.
Discuss your task (opens in a new tab)Levels of independence
For each agent we set rules, access and the actions that need approval. The level depends on the task and on what a mistake could cost.
Platform
Manage several companies from one account. Each business has its own AI agents, data, files, connections and access settings.
Retail
Agent
Airis · orders and delivery
Team
2 florists, 1 courier
Chats
Connected
Information, instructions and rules of a specific company.
The channels and apps your team uses.
Help with specific tasks, following the rules you set.
Staff check and approve actions where needed.
Proven components can be adapted for similar tasks.
A new business or a new task goes into the same account.
Integrations
The agent can work in the channels where you talk to customers and in the apps your team uses. What we connect depends on the service’s API, what it allows and what the project needs.
Customers write, the agent answers, your team steps in when it matters.
Channels · Set up in minutesThe chat your customers already open every day.
Channels · Set up in minutesDirect messages get answered, and orders don’t get lost in the feed.
Channels · Set up in minutesMessages from your Facebook page, in the same inbox.
Channels · Set up in minutesEvery form and chat on your site lands in one place.
Channels · Set up in minutesRequests from dealers and partners, sorted and passed to the right person.
Channels · Set up with our teamDon’t see the system you need? Tell us in the form and we’ll check whether we can connect it.
Tell us what you use (opens in a new tab)Industries
We don’t start from an industry template. We start from a specific process: what takes up time, where requests get lost and which actions an AI agent can take over.
Customer requests, product questions, orders and repetitive actions.
Requests, bookings, job status updates and customer reminders.
Requests from customers and dealers, documents and handing tasks between staff.
Several businesses, separate workspaces and process management.
Four scenarios are built, nine more areas are in the queue. We add new ones as requests come in.
Examples
Below are published examples of AI and automation at other companies. They show what this approach can do, but they are not AVUNARO’s results.
120,000
chats a day
Ryanair · AWS
~80% handled without human intervention across 7 languages.
Read source (opens in a new tab)10.8%
less handling time
Southeastern · ServiceNow
Nearly 700 staff hours saved in a reported sample.
Read source (opens in a new tab)~50 h
staff time reclaimed daily (expected)
Orion Health · AWS
Extracts answers from 500,000+ records in under a minute.
Read source (opens in a new tab)For marketplace sellers: review moderation, order handling, product content, reporting. We share the details on a call.
Hours calculator
Enter how many people do this task, how long it takes and what share of the work could be automated.
Hours on this task per month
132
Time that could be automated per month
52.8
This is a rough estimate, not a promise of savings. Real results depend on the process, the quality of your data and the time needed to check the AI agent’s work.
Formats
We can build a solution just for your company, adapt a ready module, or combine both. Before work starts, we agree on features, price, timing and terms of use.
We build the solution around your company’s tasks. Rights to the work and limits on reuse are set in the contract.
Who it’s for: For companies whose process is their edge.
We take proven components for typical tasks and adapt them to your process. We agree in advance what can be reused and what stays confidential.
Who it’s for: For shops, studios and services with standard processes.
We combine ready modules with custom development where it’s needed.
Who it’s for: When some tasks are standard and some are unique.
After launch we support the solution. Support terms are set in the contract.
Discuss format and price (opens in a new tab)Trust
Before launch we agree on what data the agent needs, which systems it can access and what it may do on its own.
Each business gets its own settings and access rights.
Staff get access based on their role and tasks.
Important operations can be set up so the agent asks a person for approval.
We define in advance the allowed actions, the limits and the cases where the agent hands work to staff.
Access, storage and deletion of data depend on the project’s architecture and what we agree with you.
Contact
Describe one process that takes up your team’s time. We’ll look into it and get in touch to discuss a possible solution, timing and price.
Start with one task. If we need more details, we’ll ask on the first call.
or write here